What is a Connection?

Connections are named and specific instances of a connector to and from an application, technology device or business partner. Sample connector categories are:

• Technology Protocols including AS2, FTP, and others. Each unique set of authentication credentials used for a particular protocol is a separate connection.
• Application Connectors like NetSuite, Shopify, and others. Each reference to an application instance is a separate connection.

What is a Transaction?

In CIC: Cloud Edition, transactions have a 1-1 relationship to the “Messages” in the CIC platform. Hence, each ‘Message Tile in CIC Cockpit’ is a transaction.

• Transactions are “Messages”:
  • For EDI document types like X12, messages will be associated to a ST-SE segment.
  • For EDI document types like EDIFACT, messages will be associated to a UNH-UNT segment.
  • For EDI document types like TRADACOMS, messages will be associated to a MHD/MTR segment.
• For Non-EDI payload formats like flat files, XML, CSV, JSON, and others, discrete business entities will be treated as a transaction (ie. - Order, Invoice, an employee’s weekly Time Card, shipment status, individual Check Payment...).
  • Will be typically associated with a single header record that contains multiple detailed records underneath the header and given payload may have many header records which will be considered as different transactions.
• 997s for X12 will not be counted towards chargeable annual transaction count.
• Transactions will be processed and will need to show as ‘Messages’ in CIC Cockpit.