The Business Process view appears when you click a message in Tile view. The message you clicked is displayed as part of a series of messages related to the same business process in your system.
The left column displays a set of tiles (one message per tile) listed in chronological order. By default, the main part of the page displays detailed information about the message you clicked in the Tile view. To view detailed information about another message, click the corresponding tile in the left column.
If you click a message with an Issue status icon (open or resolved), the right pane displays two tabs: Summary (see Viewing detailed information and raw message data) and Issue (see Tracking issues with messages).