This table shows common error scenarios and possible solutions.
|Error Scenario||Possible Solution|
|Order creation fails on NetSuite when the order item is not available on NetSuite (UPC code in EDI 850 is not matching with any item's internal ID)||Confirm that the item for which the order is being created does in fact exist on NetSuite - which it must.|
|Order creation fails on NetSuite when required fields are not supplied in the NetSuite BP.||Check for the error message and provide mandatory data.|
|Inbound Route is not found.||Create an Inbound Route with correct Enveloper information and set the Route BP.|
|The cross-reference "partner" table is missing partner details.||Add the partner name and internal id to the table.|
|Duplicate interchanges.||In case the file has to be processed again, change the ICN and process the file.|
Please sign in to leave a comment.