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Log Entries

The Log Entries section displays log data based on the criteria selected in the other sections of the Auditor view. This section allows for troubleshooting, reprocessing, and log setting configuration.

Each log displays a table of attributes for that selected log type. Date is common to all log types, but the Process log, for example, also shows the Process Number and Business Process name. The Group log shows the Group control reference number.

The toolbar provides the functionality to manage the display and behavior of log entries. They are:

  • Refresh: reload log entries.
  • Log Entries Preferences: opens the Preferences window for general log configuration.
  • Reprocess logs: reprocesses an EDI transaction at the connection, interchange or message level.
  • Change log status: Changes the log entry status to Completed.
  • Change acknowledgment status: Change a log entry acknowledgment status (accepted, rejected, etc.).
  • Delete: Removes log entries.
    Note: Logs should generally not be deleted; purging is the recommended method for clearing log entries.

Working with individual log entries

Clicking on a log opens a new tab in the Auditor view with log-specific details and processing structure, a key tool in diagnosing errors.

Reprocessing

Reprocessing allows documents to be processed again after they have been initially processed and logged. Transactions can be reprocessed at the connection, interchange or message log level. After a transaction fails and is corrected, reprocess the proper log.

Reprocessing is particularly useful when, for example, an interchange may have had one of its message fail, which other messages successfully processed. In this case, that message can be reprocessed after a fix has been applied, and prevents other messages in the interchange from being reprocessed.

Note: An interchange cannot be reprocessed if it has duplicates present in the system. To reprocess, either delete the original interchange (or its duplicate), or re-define the related Inbound EDI Route to process duplicate interchanges.

Changing Auditor Preferences and Entries display

Click the Log Entries Preferences button  to display the Preferences window. Its Log Entries panel allows for customization of the display area for each log and Log Filter.

Besides column settings, other settings include the ability refresh logs automatically, determine the default number of logs displayed, and adjust log entry font.

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