Cleo has recently introduced a Customer Success team to help you through any challenges you may face with your Cleo solutions. Contact them at customersuccess@cleo.com. 

Announcing the new Training section of Cleo Solution Center. We're pleased to offer live registrations for our three course tracks: Data Movement, Data Transformation, and Ancillary. 

Toward the goal of improving our customer experience at Cleo, we are excited to announce the launch of the Cleo Solution Center -- a single place to manage support tickets, request licenses, browse and download product documentation, and search our comprehensive knowledge base to find answers about Cleo solutions and services.

Support tickets

Browse, review, and manage tickets you have opened with Cleo Technical Support. Use your access to your tickets to track progress on open issues or review how your closed tickets were managed. Or you can submit new tickets.

To submit a ticketing request, click here or in the header above.

Request licenses

Use the Cleo Solution Center to submit requests for new licenses, for example, when you have a new installation, you need to add seats to your current license, or you want to move an installation to a new machine.

Product documentation

Browse, search, and download the documentation you need from our product documentation repository. Here, you’ll find all available documentation for current releases of Cleo products. 

To see the list of products, click here.

Knowledge Base

Our Knowledge Base is a repository of articles developed from our experience in supporting our customers across our products and services, including information about both common issues and some corner-case issues. You can search for specific topics or keywords that interest you or you can browse by product. 

To look for Knowledge Base articles, click here or in the header to the right.

Announcements & Case Studies

Cleo Solution Center also features announcements about upcoming events; new solutions, products, and services; and new articles. In addition, you will have access to various case studies highlighting current Cleo customers, their industries and challenges, and how Cleo solutions helped generate successful outcomes.