Welcome to the Cleo family!
Your Cleo Cloud Managed Services team is eager to ensure that you quickly and continuously enjoy
the value of our Cloud Service. Customer satisfaction is Cleo’s top priority, and we pride
ourselves on providing top-notch Service to all of our customers. The entire extended worldwide
Cleo Cloud Managed Services team is extremely proud to serve your business.
Here are the key email and phone numbers to reach your Cloud Managed Services Team:
| Contact Method | Contact Information |
| Cleo Solution Center | https://support.cleo.com/hc/en-us |
| Email: | cloudsupport@cleo.com |
| Phone | Toll Free (US Only): 866.444.CLEO(2536), Option 4 |
| Global Toll Number: | 815.282.7894, Option 4 |
| Hours of Operation | Standard Support 24x5 Mon - Fri 24x7x365 for Transaction Monitoring and Production Down Support |
- If you have any issues or concerns with our Service, please escalate to me. My contact
information is in my signature below. We want to ensure that the team is providing you the
appropriate level of support for your requests. - Our team looks forward to assisting you with your needs to ensure that you are getting the most
out of your Cleo Integration Cloud solution. - For more info on our Escalation Path and additional contacts, please see CIC Managed Services Escalation Path (requires login)
Please do not hesitate to contact me if you’ve any questions.
Sincerely yours,
Edward Brookhouse
Director of Cloud Managed Services
ebrookhouse@cleo.com