Services Assurance

Sr. No.	Trading Partner Management Services Rate Card	SLA (Business Days)
1	Core Business Process Template or Integration Activities
1.1	Business Process Template Development	5
2	Trading Partner Management Services
2.1	New Trading Partner Onboarding Fee (Includes Connection, unique ruleset and associated activities)
2.1.1	Network (X12 based)	3
2.1.2	Non-Network (All Standard Non-X12)	5
2.2	Existing Trading Partner Configuration Change Fee
2.2.1	Deployment of Base Configuration (Unique Ruleset), per unique map	5
2.2.2	Changes to an existing Deployment (Unique Ruleset Change), per unique map	5
2.2.3	Deployment of Same Base Configuration (Ruleset Reuse), per unique map	3
2.2.4	Trading Partner Connectivity Setup (New Connection), per connection	3
2.2.5	Change to Existing Connection, per connection	2
2.2.6	New Partner Mailbox, per mailbox	2
2.2.7	Trading Partner Certificate Management per connection, per partner	2
2.2.8	Trading Partner EDI Certification per transaction	2
2.2.9	Cross Reference Table additions / deletions, per unique map	3
3	Miscellaneous Activities
3.1	Supplier Enablement Campaign Management	5
3.2	Self Service Portal Certification Testing per transaction	2
3.3	Minimal changes task (existing contracts)	2

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