CIC Agent System Requirements

The CIC Agent provides a means to connect your on-premise infrastructure with Cleo Integration Cloud. The Agent can connect to a local file system, a Linux share, or a Windows UNC path.

CIC Agent Requirements for US

Supported OS

Cent OS
Ubuntu
RedHat
SUSE Linux Enterprise Server
Windows (version 7 and later)

CPU

Single core or higher processor

RAM

A minimum of 8 GB for the OS with at least 2 GB of that available for the CIC Agent.

Disk space

21 GB (for installation and log storage up to 30 days)

Note: Hardware requirements may be greater depending on your load and operating system.

Network ports

Outbound

Port Number

IP/Subdomain

443

Wildcard domains:	.iot.us-west-2.amazonaws.com .s3.us-west-2.amazonaws.com .sns.us-west-2.amazonaws.com .sqs.us-west-2.amazonaws.com *.us-west-2.compute.amazonaws.com
Fixed domains:	api.cleointegration.cloud repository.cleointegration.cloud
See https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html for information about specific AWS IP ranges. The article includes a link for downloading the IP ranges JSON and how to get notifications when AWS makes changes to the ranges. For the CIC Agent, the relevant IP ranges are for AMAZON, API_GATEWAY, CLOUDFRONT, and S3 services in the region "us-west-2".

17000
443

192.245.195.0/24

Make sure this entire block is allowed on both ports regardless of which IPs are currently active. This allows for future expansion and prevents future timeouts for database connections via CIC Agent.

Note: Typically, enabling IP addresses for outbound use requires action from the IT team responsible for firewall configuration. Coordinate with your IT team to make this block of IP addresses available.

Inbound

None required.

CIC Agent Requirements for EU