Cloud Migration

Thinking about moving to the Cloud? We can help you understand your options for migration, but we need to understand your current situation. You can help us by following the steps below to generate and send us a Support Bundle, which contains information about your Cleo software. We'll review the Support Bundle and get back to you about your best options for migration.

Generate and Send Us a Support Bundle 

1. Log in to Cleo LexiCom or Cleo VLTrader.
2. Select Help > Support > Bundle.

   

3. Select New from the Incident Number menu.
   In the Problem Description field, type Cloud Migration Assessment and your contact email address.

   

4. Select all the options available to make sure we get all the information about your system.

   

5. Make sure these check boxes are cleared.
6. Click Send.

   

7. Select HTTPs as the send method.

   

8. If you are sending us a support bundle but you haven't registered Cleo LexiCom with us yet, you'll need to fill out the following screen before you can send anything to us.