Manually Updating Your Access Point

Overview

Starting on May 1, 2021, Access Points running CIC Agent version 1.0.6 or earlier must be manually updated.

Requirements

Manually updating requires the following:

• You must have access (SSH or RDP) to the machine on which the access point service is installed and running.
• The access point machine must have access to https://repository.cleointegration.cloud.
• The user performing the manual update must have administrative privileges.

Manual Update Instructions

Run the update command specific to your operating system.

Linux

For Linux, run the following commands:

sudo -u cleo curl -L https://repository.cleointegration.cloud/agent/latest/cleo-agent-downloader-linux-x86_64 -o /opt/cleo/agent/bin/cleo-agent

sudo -u cleo /opt/cleo/agent/bin/cleo-agent update -s _legacy_ -i -v latest

Windows

For Windows, start Powershell as an Administrator. Then, run the following commands:

[Net.ServicePointManager]::SecurityProtocol = [System.Net.SecurityProtocolType]::Tls12


$client = New-Object system.net.WebClient


$client.DownloadFile('https://repository.cleointegration.cloud/agent/latest/cleo-agent-downloader-windows-x86_64.exe', "C:\Program Files\Cleo\Agent\bin\cleo-agent.exe")


& 'C:\Program Files\Cleo\Agent\bin\cleo-agent.exe' update -s _legacy_ -i -v latest

Note: On Windows substitute the example drive (C:) with the drive the agent was installed on.