Connecting to your Backend

Connecting your backend systems to CIC enables CIC to exchange data with your internal applications and infrastructure. Your backend systems might run on-premises, in the cloud, or in a hybrid environment. Most backend connections are built from an endpoint and a data flow. See Overview of connecting CIC to your business ecosystem.

CIC provides multiple options for connecting to backend systems, depending on how your applications store and exchange data. The following connection methods are available.

• File-based Integration: The most flexible option. Works with any backend application that can import files from and export files to a file system.
• Database Integration: Connect CIC to an existing on-premises or private cloud database, or to the CIC database. Either type of connection allows you to use the database as a data source in your integrations.
• Application Integration: Use Cloud Connectors to integrate directly with supported cloud-based applications. Each application below links to configuration details.
  • Acumatica
  • Amazon Marketplace (AMP)
  • Magento
  • NetSuite
  • Salesforce
  • Shopify

File-based Integration and some Database Integration configurations require an Access Point. An Access Point represents a private server running the CIC Agent, allowing CIC to reach systems inside your network without opening inbound ports. Set up the Access Point before configuring the connection. See What is an Access Point? and Managing Access Points.