You manage Access Points from the Network > Access Points page. Here, you can create new Access Points, delete existing ones, and update CIC Agent software.
Creating an Access Point
Creating an Access Point entails running a script to download and install the CIC Agent software on a private server.
- Log in to Cleo Integration Cloud.
- Go to the Network > AccessAdd Access Point button.
page and click the
- Enter a Name and select an OS.
Choose from the following:
The system displays instructions specific to the operating system you select.
- Red Hat
- SUSE Linux Enterprise Server
- Follow the instructions displayed to install the CIC Agent software on the Access Point server.
The Access Points page displays details about each of the Access Points in your CIC system, including the following:
- The name of the Access Point. Used to identify the Access Point throughout your CIC system.
- CIC tracks the status of each Access Point at a regular interval and displays the status for each in this column. Valid values are as follows:
- The Access Point has been created, but the CIC Agent software is not yet active on the server where it was installed.
- The Access Point is functioning normally.
- Not Responding
- The Access Point has not been non-responsive, but is not yet considered down.
- The Access Point has been non-responsive to status requests for an extended interval and is considered to be offline.
- The CIC Agent software is being updated.
- Agent version
- Version number of the CIC Agent software currently installed.
- The Operating System on which the Access Point is running.
- The number of Endpoints created on this Access Point.
- Created by
- The person who created the Access Point.
- Last time the Access Point was modified.
Removing an Access Point
Removing an access point is a two-step process, where you first remove the access point from the CIC UI and then use the appropriate OS-based process for removing an application.
- Go to Network > Access.
- Select the check box for the access point you want to remove.
- Click the Trash Can icon in the upper right part of the page and then click Delete to confirm that you want to remove the access point.
- Use the tools provided by your OS to remove the application.
For Windows, use Add or remove programs to remove the CIC Agent software.For Linux systems, do the following:
- Run the uninstall command
For RPM-based distributions:
sudo rpm -e cleo-agentFor Debian-based distributions:
sudo dpkg -r cleo-agent
- Remove the install and log directories.
sudo rm -rf /opt/cleo /var/log/cleo
- Run the uninstall command
Updating CIC Agent Software
From time to time, it will be necessary to update the CIC Agent software installed on each of your Access Point servers.
To see what version of the Agent you have installed, go to the Network > Access page.
- Select the Access Point for which you want to update the CIC Agent software and click the update button in the upper right. Note that if you have Admin permissions, you might be able to update the agent software for all Access Points available on the Network > Access page.
- Confirm that you want to update the agent. This might take a few minutes as your system needs to download the software and then install it.