These release notes describe new features, known issues, fixes, and other information related to the current CIC release. This may include changes to CIC Cockpit, CIC Studio/Engine, CIC Library, and CIC Agent.

December 1, 2022

In CIC Cockpit, certain labels in the UI that read "SLA" have been updated to read "RADAR" to more accurately reflect CIC product naming practices.

The current CIC Agent release is now 1.1.10. It contains a fix for an issue where CIC Agent would log error messages when 50 or more files were pulled even though files were being processed successfully.

November 30, 2022

The new Shopify Booster has been added to the CIC Library of Accelerators, Connectors, and Boosters.

The Shopify Booster is designed with process orchestration resources to integrate Shopify with any type of backend system. The resources can be used to retrieve new, updated, and canceled orders from Shopify, and also submit the Shipment details to Shopify. This Booster also includes process orchestration steps to update inventory quantities in Shopify.

For more details, please refer to An Overview of the Shopify Booster in the Solution Center.

November 29, 2022

In CIC Cockpit, Email Endpoints now support Outlook 365 using OAuth 2.0 authentication, broadening CIC's support for email server security.

November 28, 2022

CIC Studio version 5.2.11 is now available and contains several updates, enhancements, bug fixes, and improvements.

New OS Supported

• CIC Studio now supports the following operating systems:
  • MacOS Monterey
  • Windows 11
• CIC Studio also supports the MS Edge web browser.
• CIC Studio currently ships with the version of JRE listed below as appropriate for the installation:
  • Eclipse 9-2021  
  • Java 11 (OpenJDK JDK 11)

Please see the CIC Studio System Requirements for a complete list.

Git Repositories Supported

• CIC Studio now supports the use of Git repositories for version control. Refer to the steps to enable Git repositories in the Solution Center.

Automatic Logout when inactive

• To conserve system resources, the CIC Studio automatically logs users out due to inactivity. Users can simply use the Login button on the Admin Console’s toolbar to log in again.
  When logged out, if users either switch to the Admin Console from a different perspective or click the Relaunch Last Business Process button, then the system will prompt for login. 

November 21, 2022

In the CIC Cockpit, the Data Flow and Endpoint pages have been optimized to be more responsive.

In addition, the following issues have been fixed: 

• Manually retrying a payload would sometimes fail when the source Endpoint is of type Transformation.
• A Job might fail or be delayed because changed Data Flow parameters were not being refreshed in the Job when it transitioned from WAITING to IN-PROGRESS.

November 14, 2022

CIC Cockpit now provides a user interface for pausing and restarting CIC processing (at the server level and at the event queue level) and controlling CIC event queue processing, including specifying processing priority and the number of active processes on a per-event basis. These capabilities improve CIC Engine productivity and reduce reprocessing required during database and server maintenance. See System Administration.

November 10, 2022

Enhancements to the D365 SCM Accelerator and supported Integration Flows have been added to the CIC Library of Accelerators, Connectors, and Boosters.

• Additional Order-to-Cash integration flows have been introduced to include: Warehouse Shipping Order, Warehouse Shipping Advice, Outbound Inventory Update, and Outbound ASN.
• Additional Order-to-Cash specs are also available which include Order Status Report and Remittance Advice.
  
  For complete details on this Accelerator,  please refer to the D365-SCM-EDI-X12-Order-to-Cash-Overview in the Working with the CIC Library section of the Solution Center.

November 7, 2022

The CIC Cockpit has been enhanced to support key and certificate management. You can import and export keys and certificates. You can also delete keys and certificates that are not currently in use. See Managing Keys and Certificates.

In the CIC Cockpit, the following issues were fixed:

• Invalid URLs were being allowed for AS2 Endpoints.

The current CIC Agent release is 1.1.9. This release contains the following enhancements:

• CIC Agent Windows installer is now signed. 
• CIC Agent startup is now halted and will exit if an error is detected while initializing Agent.

November 2, 2022

Enhancements to the CIC Library of Accelerators, Connectors, and Boosters are now available. These include the Amazon SP-API and Microsoft Dynamics (D365) Business Central (BC) Connectors.

Amazon SP-API Connector

This release provides additional use case opportunities for integration with Amazon SP-API. Use cases include additional Supply Chain, Product, and Generic APIs supported for FBA (Fulfillment by Amazon).

D365 BC Connector

This release provides out-of-box access to Business Central APIs with prebuilt schemas and other resources to simplify the development process.

• Allows users to work with data relating to their D365 entities, including SalesOrder, SalesInvoice, SalesShipment, and more.
• Connect your CIC Integration to your D365 application data for seamless integration into your Databases, ERP, CRM, and Marketing platforms to keep data aligned between front-end and back-end systems

For complete details on these and all Connectors,  please refer to the Working with the CIC Library of Connectors section of the Solution Center.

November 1, 2022

The CIC Cockpit contains a number of improvements to the Job List, including performance improvements when loading and when applying filters. See Working with Jobs.

October 25, 2022

In the CIC Cockpit, you can now configure a Data Flow to not delete files after a successful transfer. See Controlling whether files are deleted as a Data Flow runs.

The current CIC Agent release is 1.1.8. With this release, CIC Agent now supports the ${datetime} macro as part of source filtering criteria. See Using ${datetime} operations.

October 20, 2022

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

October 18, 2022

The current CIC Agent release is 1.1.7.  

The CIC Agent and CIC Engine contain the following enhancements:

• CIC Agent and CIC Engine have been enhanced so that if the CIC Agent crashes, Jobs stalled at the time of the crash are recovered.
• CIC Agent has been optimized to no longer repeat a stability check every 50 payloads when pulling a large number of files.

• Further optimized CIC Agent connection pooling when uploading files to and downloading files from the cloud.

October 13, 2022

The CIC Cockpit contains fixes for the following issues: 

• CIC Cockpit users were unable to view and download large Message lists.
• CIC Cockpit did not display the proper number of results on the Messages List view.
• Data displayed on the Message Tile view and the Message List view did not match.
• On the Message List view, graphical elements indicating the direction of data movement for outbound transactions indicated the wrong direction.

October 11, 2022

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

October 4, 2022

The CIC Engine contains a fix for an issue where a duplicate AS2 message would result in a Job and a zero-byte file received.

September 29, 2022

This release contains the following fixes and enhancements:

The CIC Engine has been enhanced to allow for database requests that might otherwise take long enough to cause a network idle timeout.

The current CIC Agent release is 1.1.6 and contains updates related to enhancements to the CIC Engine.

September 21, 2022

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

The CIC Cockpit contains the following enhancements and fixes:

• Support for Data Flow Advanced Commands has been expanded to include S3, AzureBlob, Email, and OFTP Endpoint types. This means you can execute certain commands upon Data Flow execution when these Endpoints are part of the integration. See the Data Flow Advanced Command Reference.
• The ${datetime} macro has been enhanced to allow the use of operations to specify variants of data and time. See Using ${datetime} operations in the Using Macro Variables in CIC article.
• CIC now allows certificates and keys to be exported from the Endpoint where they are listed. See Exporting a certificate and Exporting a key in the Endpoint Security article.
• Fixed an issue where you could erroneously select a Transformation Endpoint for a Data Flow when a Data Flow already existed between the Transformation Endpoint and the source Endpoint.

The CIC Engine contains the following enhancements and fixes:

• Fixed an issue where a Data Flow kicked off before the previously scheduled action or job was finished.
• Fixed an issue where an unsuccessful AS2 transfer would be treated as a duplicate transfer when another attempt was received.

September 15, 2022

CIC Library Enhancements

A new Accelerator and supported Integration Flows have been added to the CIC Library of Accelerators, Connectors, and Boosters.

Microsoft Dynamics 365 Supply Chain Management (D365 SCM) 

• This Accelerator is designed to process orders (X12 850) that are received from Trading Partners and create the corresponding Sales Order in D365 SCM. Once the Orders/Items are confirmed, the corresponding Sales Order Acknowledgement (X12 855) is generated. Once the orders/items are shipped on D365 SCM, the corresponding shipment records are retrieved from the D365 SCM and Advance Shipment Notification (X12 856) is created and sent to the TP. Once the invoice is generated on the D365 SCM, the corresponding Invoices are retrieved from D365 SCM and an Invoice (X12 810) is created and sent to the TP. For all flows, the 997 acknowledgement has been processed.
• Accelerators contain prebuilt Schemas, Rulesets, Business Processes, and other resources used for development, deployment, and execution. This includes mapping tools specific to several business flows as part of the Accelerators. Finally, there are also resources necessary to display data in several Cockpit monitoring pages.

For complete details on this Accelerator,  please refer to the D365-SCM-EDI-X12-Order-to-Cash-Overview in the Working with the CIC Library section of the Solution Center.

CIC Cockpit Enhancements

CIC Cockpit has been enhanced to allow users to update the status of issues created on Messages and Jobs, which includes the ability for users to close issues. See Working with Jobs and Working with Messages for more information.

September 13, 2022

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

September 8, 2022

This release contains an update to the CIC Cockpit that fixes an issue where attempting to download a message payload from the View Message Details screen would result in the payload contents being displayed in the browser.

September 1, 2022

This release contains infrastructure updates put in place to support future workload prioritization capabilities and development.

August 31, 2022

This release contains the following fixes and enhancements:

The current CIC Agent release is 1.1.5 and it contains a fix for an issue where forcibly closing a DB Proxy connection caused synchronization errors between CIC Agent and CIC Engine.

In the CIC Engine:

• Fixed an issue with CIC and AS2 where the TLS Client Authentication certificate was not being used during the TLS/SSL handshake when sending an asynchronous MDN to a trading partner.
• Fixed an internal message digest issue where an SFTP connection was being closed intermittently with a "Self-suppression not permitted" error.

August 30, 2022

The current CIC Agent release is 1.1.4 and it contains the following enhancements and fixes: 

• Improved job resiliency on the CIC Agent by using the existing embedded Agent database as a backup/retry mechanism when Job events fail to be published.
• Fixed an issue where certain CIC Agent installer sub-commands would cause unexpected behavior.
• Fixed an issue with CIC Agent uninstall that would cause it to hang on Windows systems.
• Fixed an issue where uninstalling CIC Agent on a Linux system with the Agent service not running would generate a "service not installed" error.
• Fixed an issue where a file exception was generated on the CIC Agent but was not showing up in the Job log details.

August 25, 2022

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

August 23, 2022

This release contains the following enhancements and fixes: 

• In the CIC Cockpit:
  • Improved informational and error messages for when problems are experienced while sending logs to Cleo Support.
  • Fixed an issue that allowed empty URLs or URLs with non-ASCII characters to be used in AS2 Endpoints.

August 18, 2022

• In the CIC Cockpit, late Functional Acknowledgment (FA) status reporting has been improved:
  • Fixes to late FA behavior based on specific use-cases.  
  • Fixes to incorrect text displayed for late FAs in the Messages Detail and Tile views.
  • A new status icon now indicates when an FA is both late and accepted with errors.  See the Functional Acknowledgement (FA) status section in Working with Messages.
• In the Amazon SP-API Connector, an issue was fixed in which Vault Entry creation was failing with an exception error (policy limit exceeded).

August 16, 2022

CIC Engine Enhancements

• Improved resiliency through database connection enhancements.

August 11, 2022

CIC Cockpit Enhancements

This release contains the following fix: 

• Fixed an issue that would leave Jobs with certain unrecoverable data errors in a state of "in progress".

August 9, 2022

CIC Cockpit Enhancements

This release contains the following fixes: 

• A banner used to prompt users to refresh a job data screen was temporarily removed for maintenance. The banner has been restored.
• Fixed an issue where, in some scenarios, there was a problem loading all the Job destination details.

August 4, 2022

CIC Agent Enhancements

The current release is 1.1.3. The following issues have been fixed and enhancements added to this release:

• Listing a file system directory is now retried when necessary to help mitigate connectivity issues.
• Added a command-line option for downgrading the installed version of CIC Agent. See Downgrade subcommand in CIC Agent Command Summary and Manually downgrading CIC Agent.

August 2, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• Performance on the Job List page in CIC Cockpit has been improved, allowing customers and Cleo users to more efficiently resolve issues and react to key business needs.

Known Issues

• A banner prompting the user to refresh the Job List page was temporarily disabled when the Job List screen performance improvements were implemented.

July 28, 2022

CIC Studio/Engine Enhancements

This week's deployments contain general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.  

July 22, 2022

CIC Studio/Engine Enhancements

This week's deployments contain general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.  

July 15, 2022

CIC Library Enhancements

This release contains the following enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.  

Enhancements to Accelerators and Boosters

• Examples have been added to the Accelerators which demonstrate NetSuite SOAP Operations with different data types such as Multi-Select Custom Field, MultiselectSearchDouble, Multiselect Search Long, etc.  For more information please see the Data Type section in the NetSuite <> EDI X12 Order-to-Cash (Overview) for more information.
  
  
• The AMP Booster now supports the use of the Log of Application Batch check box in the Ruleset editor. This is used when creating a Data Analysis Ruleset (DARS) and routing to an outbound EDI process Rulesets. The Log of Application Batch is required for outbound enveloping when not using Data Grouping.
   
• SQL adjustments made to the util project now allow staging tables for the Accelerators/Boosters to be successfully created/updated even when tables/schema already exists. Previously the existence of staging tables would prevent users from being able to make updates.
  
  
• CIC Cockpit now displays related warning messages for the AMP Booster Order Fulfillment Flow when the Fulfillment feed is processed at Amazon but with a warning. An example is shown below.
  
  

More information on all Boosters and Accelerators can be found in these related Solution Center articles.

July 7, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Ruleset viewer in Cockpit

Those with the ability to view Jobs in the CIC Cockpit can now also see specific Ruleset details on the Logs tab on the Jobs Detail screen.
This greatly reduces the time and effort it takes to troubleshoot failed transformations.  See Auditor Log data displayed in CIC Cockpit for more details.

Fixes/Enhancements

• Fixed an issue where the Message Life Cycle view on the Jobs page did not always display the correct Endpoint for Jobs with multiple destinations.

June 30, 2022

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability. 

Fixes/Enhancements

• Incorporated several improvements related to deployment stability.
• Fixed a Customer issue in which Functional Acknowledgments were not loading correctly.
• TLS Protocol v1.3 support.

June 28, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• Fixed an issue where some Issue counts were incorrectly displayed on the Activity > Dashboard page.

June 15, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Schedule Column Available for Data Flow

The Data Flows page now contains a Schedule column that allows the user to see if a Data Flow is scheduled and how frequently it’s configured to execute.

Limited Primary/Failover IP Network 

Users can now configure AS2/FTP/SFTP/OFTP Endpoints to utilize a subdomain where only two IP addresses are used for communication.  See Limited Primary/Failover IP Network for more information. 

Improved FA Handing

• Previously, for some message types, inbound 997s were being received by CIC but remained marked as “Pending” in Cockpit. These scenarios have been corrected and the message will now show the accurate status.
• In some instances, the inbound 997 document could not be viewed from the Jobs and Messages menu. This has been corrected.

June 1, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• When you apply filters to the Data Flow or Endpoint list page, those filters are retained when you leave the list page and subsequently return to it. See Filtering the Endpoint List and Filtering the Data Flow List.

May 17, 2022

CIC Agent Enhancements

The current release is 1.1.2. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• CIC Agent now supports generating thread and heap dumps, improving your ability to analyze and diagnose certain kinds of issues with the Agent. See Generating a Thread Dump or a Heap Dump for CIC Agent.

May 3, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Endpoint List and Data Flow List Filtering

The Endpoint List and Data Flow List pages have been enhanced with the ability to filter page content based on one or more properties, including object name and creator. This allows you to more easily find the Endpoints and Data Flows you want to see. See Filtering the Endpoint List and Filtering the Data Flow List.

April 25, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Service Level Agreement Support Enhanced

RADAR SLA Monitoring & Management has been enhanced to support SLA monitoring based on expected trends in the volume of documents sent and received. For example, you can generate notifications if you expect to receive 100 POs between 10 AM and 5 PM, but receive fewer. See RADAR™ - SLA Monitoring & Management in CIC for more information.

April 21, 2022

CIC Agent Enhancements

The current release is 1.1.1. The following issue has been addressed in this current release:

• Fixed an issue with the CIC Agent such that it will now attempt to delete a file multiple times in cases of file system latency related to deleting a file immediately after having the file open for a read operation.

April 16, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

More users can view Auditor logs from the CIC Cockpit 

Process logs from CIC Studio’s Auditor Log can now be viewed from the Logs tab of the Job details screen in the CIC Cockpit. Previously this ability was available based on select user permissions. Now a broader user group has access to these logs.  This is a time-saver when troubleshooting issues as it saves you from having to log into the Studio.

Note: Users who are able to view Job Details should be able to view the Auditor Logs as well. If this is not the case, make sure the user has "Access to Integration Configuration" permission (see Controlling data access and user permissions in Managing Users) or the CIC Studio has been upgraded to the latest version.

See the related Solution Center article to learn more about Auditor data displayed in the Cockpit.

Improved Continuity of Service with High Availability CIC Agents

CIC now supports High Availability CIC Agents (HA Agents) that provide continuity of services even when you experience hardware glitches. You can have up to 5 CIC Agents (called nodes) servicing a single Access Point without the need for any special infrastructure, like shared databases. When activated, if a Node goes down, the other Nodes continue processing new Jobs. See High Availability CIC Agents.

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability. 

Fixes

• Implemented use of the following HTTP security headers for Cleo Portal:
  • • Content-Security-Policy
    • X-Frame-Options
    • Strict-Transport-Security
    • X-XSS-Protection
• Fixed an issue that caused CIC to skip a scheduled Data Flow run if there was already a Data Flow running that used the same Endpoints.

CIC Library Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.  Please note that the date of availability is 04.22.2022.

Enhancements to NetSuite-based Accelerators

Changes in the project structure to have the single point of NetSuite integration for both eCommerce/Marketplace transactions, and EDI (X12) transactions. One NetSuite Booster project is checked out when using Application and Network Accelerators.  This helps apply customizations implemented in NetSuite using a single Project which connects to multiple external ecosystem entities. 

For general information on all NetSuite Accelerators, please see the Accelerator Overview.

AMP Connector supports SP-APIs 

The Amazon Marketplace (AMP) Connector now leverages the new AMP SP-APIs, which include the following: 

• Orders (GetOrder, GetOrders, GetOdreItems)
• Reports (getReports, createReport, getReport, cancelReport, getReportSchedules, createReportSchedule,getReportSchedules, cancelReportSchedule , getReportDocument and all the supporting tasks needed to process reports)
• Feeds (createFeed, createFeedDocument & helper tasks for the feed submission, getFeed, getFeedDocument & helper tasks to verify the feed submission results, getFeeds)

Please see the series of articles for AMP SP-API Connector for detailed information.

NetSuite – AMP Accelerator and Booster (FBM) supports SP-APIs 

The NetSuite - AMP (FBM) Accelerator now leverages the new AMP SP-APIs, which include the following integration flows in FBM use cases:

• Orders
• Order Fulfillments & Fulfillment Results

This also applies to the AMP FBM Booster.

Please see the series of articles for CIC Accelerators for information.

Web Service Consumer (SOAP) enhancements

Web Service Consumer (SOAP) functionality has been enabled with the CDATA standard, which allows users to add the HTTP header for the Web Service Consumers SOAP using Process environment variables, and send CDATA elements in the SOAP Payload without the need for encoding.

See the related Solution Center article to learn more about HTTP Headers and CDATA with respect to a Web Service Consumer.

Fixes

• Fixed an issue with the AMP Connector in which unnecessary src package content was made visible.

CIC Agent Enhancements

The current release is 1.1.0. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixes

• Updates to help prevent attacks related to vulnerable libraries.

March 19, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Troubleshooting failed Jobs without logging into CIC Studio

CIC now provides a troubleshooting path from a trouble ticket in CIC or Zendesk directly to the failed Job in the CIC Cockpit. From there, you have access to process logs from Auditor directly on the Logs tab in the Jobs Details page in Cockpit. See Troubleshooting Transformation Issues and Auditor Log data displayed in CIC Cockpit.

Improvements to the management console for Trading Partner-related objects

The list of Endpoints associated with a given partner (Network > Partners tab) now includes API Endpoints and allows the creation of API Endpoints. This helps the user understand which Endpoints are currently being used by a given Trading Partner.

Fixes

• FTP Endpoint has been enhanced to support using a TLS client certificate for client authentication.
• Fixed an issue where on the Partners > Endpoints screen, disabled Endpoints were not greyed out.
• Fixed an issue where a Data Flow could be scheduled to run more frequently than once within a minute. Existing Data Flow schedules will be honored, but future schedules will have this restriction.
• Fixed an issue where an AzureBlob Endpoints could not be enabled or disabled from the list of Endpoint.

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability.

MS Dynamics 365 SCM Connector Enhancement - Include Expand Schema

The Microsoft Dynamics 365 SCM Connector now includes all navigation entities applicable for a given entity (SalesOrderHeaderV2, for example) in the response schemas of Get and GetById operations. This alleviates the manual step of merging payloads of different entities to prepare a single document (for example, displaying the merged payload in the cockpit). You can now directly map these objects using a single, expanded schema within your Ruleset. For more information see Step 4 of creating a connector Project.

Timeout parameters in NetSuite Connector

Timeout limits in your NetSuite Connector can be configured to control how long a process should wait before timing out (and not waiting indefinitely). This helps to identify NetSuite processes that may not have completed, especially when no timeout response has been received from NetSuite. See Managing Timeout Limits in the NetSuite Connector for more information.

Fixes

• Fixed an issue where multiple inbound 830 processes would incorrectly display with a status of Active/Running for an extended period of time.
• Fixed an issue with validation errors being generated when deploying multiple WSProvider projects that use the default API group.
• Fixed an issue where redeploying a project with no change to authtype generated a validation error.
• Fixed an issue where, when the Tenant Configuration was updated, it required API Provider projects to be redeployed.
• Fixed an issue where regenerating OAuth2 credentials for an Endpoint without saving the Endpoint would allow the old Access Token to continue working.
• Partner Mailbox Endpoints enhanced to allow files to be renamed before they are picked up.

CIC Library Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development. For more information on all Accelerators, please see the Accelerator Overview.

CIC Agent Enhancements

The current release is 1.0.25. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

 

February 19, 2022

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Service Level Agreement Support

CIC enables you to configure and track customer- and document-specific SLAs to help you and your customers comply with time-based requirements, thus preventing negative impact on trading partner relationships, and lost business and revenue.  See RADAR™ - SLA Monitoring & Management in CIC for more information.

API Provider Endpoints

API Provider Endpoints enable you to publish APIs in CIC for Trading Partners and other systems in your ecosystem to consume. You can generate credentials for each consumer providing you flexible control over access to APIs. In addition, Jobs that include APIs now provide visibility into the system that invoked the API. See API Endpoints - Consumer and Provider.

Enhancements

• SFTP Endpoints now support additional public key, MAC, and key exchange algorithms. See SFTP Endpoint.
• You can now transfer files between two File System Endpoints. This enables you to perform transfers between file systems and with subsidiaries on the same CIC system. See File System Endpoint.

Fixes

Several issues have been addressed and fixed with this current release:

• Fixed an issue where CIC would timeout when attempting to interactively browse a Filesystem Endpoint. See File System Endpoint.
• Security update - Dropped support for some older TLS ciphers for the CIC Cockpit HTTPS connection.

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability.

Enhancements

A new parameter in the Web Service Provider editor has been added to support multiple APIs using the same authorization credentials, and a single customer able to consume multiple APIs. This is in conjunction with API Provider support mentioned in above CIC Cockpit enhancements. In the CIC Cockpit, a list of API Groups (using the new parameter) for a selected Endpoint will be displayed.

Fixes

• Fixed an issue where API provider project deployment would fail with a validation error.
• Fixed an issue where EDI validation would fail and Inbound Routes would process incorrect data.
• Fixed a problem with routing jobs when the same source endpoint was configured in multiple dataflows. The problem occurred when more than 50 files were found as part of one session.

v5.1.17 Patch (please contact Support)

• Fixed an issue where some Jobs showed as In-progress but had actually completed successfully.
• Fixed an issue where the MS Dynamics 365 Connector experienced intermittent connectivity.
• Fixed UI sizing issues that users experienced when creating vault entries.
• Fixed an issue where Web Service Consumers using auth vault entries created with client credentials were failing.
• Fixed an issue in which the Ruleset editor's Run Transformation screen was not correctly displaying errors.
• Fixed an issue in which a user was unable to run a Stored Procedure query with 'begin tran' and 'commit' in the SQL Statement.
• Fixed an issue in which the engine generated incorrect job IDs which caused incorrect downstream effects. Please note that this fix is required to use the new RADAR feature.

CIC Library Enhancements

• Improve the performance of NetSuite Connector in executing SOAP operations which allow for faster processing of inbound and outbound documents between CIC and NetSuite.
• Improved documentation based on the above enhancements.

For more information on all Accelerators, please see the Accelerator Overview in the Solution Center.

CIC Agent Enhancements

The current release is 1.0.24. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixes

Several issues have been addressed and fixed with this current release:

• Fixed the cleo-agent connect command to require the sub-domain parameter, which is necessary for loading custom certificates if installed.
• Added a five-minute timeout to DB proxy connections to fix an issue with DB proxy connections hanging when testing against an iSeries database. 

February 10, 2022

CIC Agent

CIC Agent has been updated and now always retrieves the oldest files first for both local and shared file systems.

The current version is now 1.0.23. If you want to update on Windows from CIC Agent version 1.0.17 or 1.0.19, see Updating to the latest CIC Agent version from 1.0.17 or 1.0.19 on Windows. Otherwise, see Installing, Updating, and Uninstalling CIC Agents for information about updating your CIC Agent.

February 8, 2022

CIC Agent

Updating CIC Agent to the latest version on Linux no longer requires you to apply a patch prior to updating.

The current version is now 1.0.22. If you want to update on Windows from CIC Agent version 1.0.17 or 1.0.19, see Updating to the latest CIC Agent version from 1.0.17 or 1.0.19 on Windows. Otherwise, see Installing, Updating, and Uninstalling CIC Agents for information about updating your CIC Agent.

February 2, 2022

• CIC Agent - Fixed a shared File System Endpoint memory leak. The current version is now 1.0.21. If you want to update from CIC Agent version 1.0.17 or 1.0.19, see Updating to CIC Agent 1.0.20 from 1.0.17 or 1.0.19. Otherwise, see Installing, Updating, and Uninstalling CIC Agents for information about updating your CIC Agent.
• CIC Cockpit - Fixed an issue where the number of issues displayed on a given partner tile on the Activity > Partner page did not match the value displayed on the detailed screen for that partner. 

January 21, 2022

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixes

Several issues have been addressed and fixed with this current release:

• Made improvements where users were unable to view FAs in the CIC Cockpit.
• Fixed an issue where some users could not access the Activity > Partners dashboard.

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability. The latest version of the CIC Studio is 5.2.6.

v5.1.17 Updates

Several issues have been addressed and fixed.

• Fixed an issue in which some jobs were showing In-progress even though they had completed.
• Fixed an issue in which the (Windows) REST Web Service Consumer Using PATCH Method was producing a Method failed: HTTP/1.1 500 Internal Server Error.

CIC Agent Enhancements

The current release is 1.0.20. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Updating to version 1.0.20

Updating your CIC Agent software to version 1.0.20 might require you to apply a patch prior to the update. See Updating to CIC Agent 1.0.20 from 1.0.17 or 1.0.19 for details.

Enhancements

The following enhancement is included in this current release:

• Improved DB Proxy connection error handling.

Fixes

Several issues have been addressed and fixed with this current release:

• Fixed an issue where the SMB Connector failed to connect to IBM iSeries Share with Invalid TreeId.
• Fixed an issue with permissions related to installing Access Points.

January 6, 2022

The following enhancements and fixes are included in this release. 

CIC Library Enhancements

NetSuite <> Shopify Accelerator Updates

Enhancements have been made to the pre-built integration flows that are part of the NetSuite <> Shopify Accelerator. These include updates and enhancements to the Inventory Sync and Order Flows:

• If the buyer updates the order in Shopify, the Sales Order in NetSuite is updated respectively. If the buyer cancels the Shopify order before fulfillment, the Sales Order in NetSuite is updated to be closed.
• The Inventory sync flow updates the on-hand quantity of an item with respect to the location from NetSuite to the corresponding item in Shopify. Shopify inventory activity chart shows inventory sync records count i.e., the number of times a product count has been synced between NetSuite and Shopify. 

For more information please see the Accelerator Overview.

December 11, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

OFTP Endpoints

CIC now supports communications over OFTP, a protocol standard used worldwide, especially in Europe in the automobile industry. The addition of OFTP Endpoints can help ease the transition from on-premise solutions to Cleo's CIC Cloud Edition.  For more information, see OFTP Endpoint.

Enhanced control of File System Endpoint folders via Data Flows

Starting with version 1.0.17 of CIC Agent, when a Data Flow contains a File System Endpoint as its source, you can control whether files in subfolders are included recursively in transfers using this Data Flow. See Controlling Recursion for a File System Endpoint in Working with Data Flows.

Fixes

Several issues have been addressed and fixed with this current release:

• Fixed an issue where a single message could be processed multiple times resulting in multiple Message Tiles with different Job IDs referring to a single message in CIC Cockpit.
• Fixed an issue where successfully transformed payloads were sent to incorrect Endpoints.
• Fixed an issue where some manually run Data Flows did not properly create or display Jobs in the Jobs list.
• Fixed an issue where a delay would occur when CIC was ensuring uniqueness of filenames during Job processing.
• Fixed an issue where, when some inbound payloads were not transmitted successfully, positive MDNs were still generated and sent back to the senders.
• Fixed an issue where CIC could create trouble tickets that did not contain the Job IDs that caused the issues. These tickets also contained an URL referencing the Job that did not work properly.
• Fixed an issue where a scheduled report would not return the messages or message details corresponding to the filtering criteria contained in the report definition.
• Improved messaging for an error that occurs while using a UNC path without a subfolder.

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability.

Prevent ticket creation by filtering error codes

Enhancements to REST Connectors and REST WS Consumers can help you prevent ticket generation in CIC Cockpit for certain scenarios in which failed processes don’t necessitate failed jobs. Additional parameters let you specify which HTTP errors codes shouldn't cause a job to fail, thus a ticket not created. See how to Prevent ticket creation in CIC Cockpit through Web Service Consumers and Connectors.

Improved ability for WS Consumer to retrieve HTTP response codes

CIC Studio now makes it easier to access HTTP response codes and messages when working with WS Consumer objects. This can be beneficial when building business logic around a WS Consumer that requires HTTP status codes. See Retrieving HTTP response details with a Web Service Consumer (REST).

Fixes

Several issues have been addressed and fixed with this current release:

• Improved sizing of the Connector Vault Creation Wizard.

• Fixed an issue in which certain parameters used for searching in earlier versions of the Studio Auditor were not available in later versions.

• Added a null check for cases when an authorization server does not return their access_token response with a new refresh token.
• Fixed an issue in which trying to access the MSD365 API via the Connector caused an error
  (InvocationTargetException).
• Fixed an issue in which wrong methods were used being used in cases where an XML Schema had elements or attributes in the same level with the same name but different cases. For example id vs ID.
• Added logic to allow Stored Procedures to run successfully when 'begin tran' and 'commit' are used in the SQL Statement.

CIC Agent Enhancements

The current release is 1.0.17. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Multiple CIC Agents on a Single Server

You can install multiple CIC Agents on a single server. This allows you to use Access Points on that single machine for separate tenants, for example, stage and production. See Managing Access Points and Installing, Updating, and Uninstalling CIC Agents.

Fixes

Several issues have been addressed and fixed with this current release:

• Fixed an issue to ensure that sensitive data is not stored in CIC Agent logs in cleartext.

 

November 2021

There was no CIC update release in the month of November 2021.

 

October 28, 2021

The following enhancements are included in this release. 

CIC Library Enhancements

Two new Accelerators and their supported Integration Flows have been added to the CIC Library of Accelerators, Connectors, and Boosters.

NetSuite - Shopify

This Accelerator is designed to retrieve the Shopify orders at a specific interval and create the corresponding Standard Sales Order on NetSuite. Once the Orders/Items are fulfilled on the NetSuite, the corresponding Item Fulfillments are retrieved from the NetSuite and updated as a Shipment to the Shopify Order. 

TMW Truckmate - EDI X12 Load Tender-to-Invoice

Also called the L2I cycle, Load Tender-to-Invoice is how your business receives, processes, manages, and completes Load Tender requests. The flow begins with a tender and includes each step of the delivery and payment process. In this case, TMW Truckmate represents the backend system.

Accelerators contain prebuilt Schemas, Rulesets, Business Processes, and other resources used for development, deployment, and execution. This includes mapping tools specific to several business flows as part of the Accelerators. Finally, there are also resources necessary to display data in several Cockpit monitoring pages.

For complete details on Accelerators built into Cleo Integration Cloud (CIC), start with Accelerators: An Overview located in the Working with the CIC Library section of the Solution Center.

The current release is 1.0.2. 

October 16, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Multiple Subdomain Support in CIC Cockpit

CIC Cockpit now supports multiple URLs pointing to a single CIC Server. This allows you to use unique site names across different business divisions for improved, unified commerce experience and brand consistency. See Connecting with Trading Partners over AS2 and Connecting to a Partner Mailbox.  

General Enhancements

• Increased capacity on the Messages list allows for more complete and filterable results, better reporting, and the ability to export larger portions of data at single time.
• New date format for Scheduled Reports provides a standard you can use across borders to support your global customers and teams.

Fixes

Several issues have been addressed and fixed with this current release:

• Fixed an issue where dates displayed on CIC Dashboard charts did not match the date range filter.
• Fixed an issue where the Current Issues Dashboard tile did not display properly.
• Fixed an issue where validation processing for an Access Point in a Pending state never ends, preventing the Access Point from being saved.

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability.

Introducing Accelerators

Cleo Accelerators are designed to fast-track the building of common and robust integrations all the while incorporating Cleo best practices for integration design. They allow you to take control of your revenue-generating operations with streamlined orders, predictable fulfillment, and correct invoicing!

Accelerators use business process logic already pre-built into the integration flows that allow for a streamlined eCommerce strategy that connects your backend systems with modern eCommerce, marketplaces, as well as your network of trading partners.  

• Optimize business process cycle time
• Boost your time to revenue
• Add new sales channels quickly

For complete details on Accelerators built into Cleo Integration Cloud (CIC), start with Accelerators: An Overview located in the Working with the CIC Library section of the Solution Center.

CIC Agent Enhancements

The current release is 1.0.15. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixes

Several issues have been addressed and fixed with this current release:

• Added retries for agent DB connection failures.
• Improved DB Proxy idle connection handling to support long-running proxied DB queries.

September 18, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

File System Endpoint Supports Remote File Systems 

File System Endpoints now allow you to access file servers configured as SMB file servers on the same intranet as your CIC Agent. This means you can use remote servers as destinations and targets for your File System Endpoints. See File System Endpoint.

Automatic/Extended File Transfer Retry Processing

When a file transfer send attempt fails, CIC now automatically retries the file transfer. This is especially helpful in cases where the cause of the failure is transient and temporary and only requires another attempt. In cases where the initial retry also fails, CIC continues to attempt retries on an extended cycle at intervals that increase to a maximum of 60 min. Data about the extended retry cycle is displayed on the Jobs List and Jobs Details page. See Retrying Failed File Transfer Attempts.

Fixed Issues

Several issues have been addressed and fixed with this current release:

• Fixed an issue with Message Tiles not loading properly for purchase orders when the PO number contained a forward slash.
• Fixed an issue with text and a button overlapping on the FA rejected message detail screen.
• Fixed an issue with creating a CIC ticket caused by issues with special characters and an underlying database.
• Fixed an issue with retrying DB requests when failures occur.
• When more than one custom PUT command is configured for an outbound flow, the outbound files are now ordered according to the PUT command sources.

CIC Studio/Engine Enhancements

The following enhancements and fixes are included in this release. 

• Shopify Cloud Connector enhancements (missing APIs added, removal of certain dependency issues).
• Enhancements made to Shopify and NetSuite Cloud Connectors.

Fixed Issues

Several issues have been addressed and fixed with this current release:

• Updated Studio OAuth Wizard to add the scope attribute to the refresh token body that is generated and saved to the vault. The scope attribute value is included in HTTP requests when the refresh token is used to obtain a new access token.
• Updated Web Service Consumer to correctly initialize when using Version 1 SOAP configuration so that it would show the policy UI correctly.
• Fixed an issue in which REST Web Service Consumer Request URL was not displaying in Cockpit Job logging.

CIC Agent Enhancements

The current release is 1.0.14. The following enhancements are included in this release.

• SMB Connector support.
• Encryption for secured connector properties in the CIC Agent database.
• Support for Automatic/Extended File Transfer Retry Processing.

August 21, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Rejected FA Notification

CIC now supports email notifications when outbound documents result in a rejection 997. Users can subscribe to notifications from their My Profile page. Once configured, CIC sends notifications to the email account associated with the user. See Enabling Notifications.

Partner Mailbox Subfolders

The Partner Mailbox Endpoint now allows you to add folders (as peers to the default Upload and Download folders) and subfolders. In addition, you can rename and delete folders, and edit folder permissions. See Using Mailbox Folders.

Fixed Issues

Several issues have been addressed and fixed with this current release:

• Case-sensitivity issues when logging in.
• Issues charts were not displaying correctly in CIC Cockpit.
• Incorrect status was displayed for some jobs.
• Cockpit displaying incorrect issue count.
• Information was not displayed when hovering over the API Provider icon on the Jobs Detail screen.
• Extraneous messages tiles displaying in the Cockpit.
• API Consumer Request URLs were not properly displayed in Job logs.
• Reprocessing an inbound API message could cause it to become dissociated with its original Job.

CIC Studio/Engine Enhancements

This release contains several minor fixes for recent Production issues and includes infrastructure updates meant to improve general platform stability.

Fixed Issues

Several issues have been addressed and fixed with this current release:

• Various validation errors in AMP connector.
• Issue with coupon codes in the Shopify connector.

CIC Agent Enhancements

The current release is 1.0.13. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixed Issues

• Fixed an issue with clock skew between the CIC Agent and the CIC Cockpit that could cause CIC Agents to appear to be down or not responding when they were, in fact, up and running.

July 17, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Trading Partner Management Enhancements

The Trading Partner UI has been enhanced to allow centralized access to data for a single partner directly from the Network > Partner page. Drilling into a single partner's data now allows you to work with Endpoints and Users related to that partner. See Working with your list of Partners.

S3 Cross-Account Access

The CIC S3 Connector now supports cross-account access. You can configure your S3 connector to share resources in one account with users in a different account without needing to create individual IAM users in each account. See S3 Endpoint.

CIC Notification

The template used for CIC email notifications has been enhanced to include custom branding elements specified within the CIC Branding screens. See Branding the look and feel of CIC.

Other Enhancements

Added TLS 1.3 support to trading partner file exchanges.

Fixed Issues

• Fixed an issue where tenants were incorrectly created with CIC as the ticketing system instead of Zendesk.
• Fixed an issue where the Save button on the My Profile > General tab would not save entered values properly.
• Fixed an issue where API Consumer Request URLs were not properly displayed in the Cockpit Job log.
• Fixed an issue where API requests that are reprocessed would lose any Message Life Cycle/Job association.
• Fixed an issue where the timestamp for the job step between the Transformation Endpoint and the destination Endpoint would sometimes be displayed in the CIC Cockpit as "Unavailable".
• Fixed an issue where the status for a given Access Point might not be accurate or consistent between two users in different time zones.

CIC Studio/Engine Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Note: For those updating to this current version, it is recommended to update the B2Biaas Project, which is part of the CIC Cockpit Projects (CCP). These are Projects that allow for certain data to display in the Cockpit.   

Amazon Connector Enhancement

The CIC Amazon Connector further expands Fulfillment by Amazon (FBA) support along with multi-channel fulfillment APIs. See Connector Overview - Amazon Marketplace (AMP).

NetSuite Connector Enhancement

The CIC NetSuite Connector has been enhanced to support the latest WSDL version allowing you to streamline business processes running across NetSuite, including Order-to-Cash. See Connector Overview - NetSuite.

Fixed Issues

• Fixed an issue where the CIC Engine was creating and displaying multiple copies of certain Message tiles.
• Updated documentation for setting up the Database Monitor for iSeries databases, DB2, and DB400.
   

CIC Agent Enhancements

The current release is 1.0.12. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

June 19, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Certificate Expiration Notifications

CIC now supports email notifications when certificates have expired or are about to expire. Users can subscribe to notifications from their My Profile page. Once configured, CIC sends notifications to the email account associated with the user. See Enabling Notifications.

Note: By default, notification for expired certs is set to ON and notification for certs about to expire is set to OFF.

Trading Partner UI Enhancements

The Trading Partner UI has been enhanced to allow access to data for a single partner directly from the Network > Partner page. Drilling into a single partner's data allows you to view Activity Dashboard charts focused on the selected Partner and to update the Partner's profile. See Working with your list of Partners.

In addition, you can now delete Trading Partners directly from the Trading Partner list page. When you do so, the deleted Trading Partner's data is still accounted for in aggregate data and is displayed but greyed-out in the Messages pages. 

Azure Blob Connector

CIC now supports Azure Blob as a source or destination Endpoint for ecosystem integrations. Like other Endpoint types, Azure Blob Endpoints are defined within CIC while the actual data source resides outside of CIC. For reference information about Azure Blob Endpoints, see Azure Blob Endpoint.

Fixed Issues

• Fixed an issue where some messages and raw data were not visible in CIC Cockpit.
• Fixed an issue where FAs were being incorrectly attached to messages and accepted.
• Fixed an issue where using disabled endpoints and data flows would result in an attempt to create a Zendesk ticket.
• Fixed an issue where some jobs would get stuck in "in progress" status.
• Fixed an issue where using an invalid macro in custom data flow commands would cause jobs to be stuck in progress.
• Fixed an issue where some systems configured for CIC ticketing were fetching data from Zendesk.

CIC Studio/Engine Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Note: For those updating to this current version, it is recommended to update the B2Biaas Project, which is part of the CIC Cockpit Projects (CCP). These are Projects that allow for certain data to display in the Cockpit.    

Fixed Issues

• Fixed an issue where double-byte characters were not being tracked properly for position tracking in a cache.

CIC Agent Enhancements

The current release is 1.0.11. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixed Issues

• Fixed a Customer Database connectivity issue. 

May 22, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

API Visibility in Job Details

As part of improved visibility for API and EDI integrations, the CIC Cockpit Jobs Details page now displays job details for API-driven integration (Business Process execution). Previously there was no visibility for Provider APIs. Customers would process orders via an API, but had no visibility as to whether they reached their backend systems. Now the Web Service Provider generates a Provider Endpoint (once deployed) and provides job details. (just like Consumer). This coincides with the ability to now create, define, and deploy Web Service Provider resources in the CIC Studio as part of API integration. 

New CIC Connector for Amazon S3

CIC now supports Amazon S3 as a source or destination Endpoint for ecosystem integrations. Like other Endpoint types, S3 Endpoints are defined within CIC while the actual data source resides outside of CIC. For reference information about S3 Endpoints, see S3 Endpoint.

Post-transfer Commands and Scripts

Data flows now support executing post-transfer commands and scripts for File System endpoints. Command output log data is included with the CIC log. See Working with Data Flows for more information.

Manual Retry Audit Trail

CIC now provides you with Job retry audit trail data that details who and how many times a Job is reprocessed. See "Retry" in Working With Jobs 

Fixed Issues

• Fixed an issue where an excess number of job failure tickets were created.
• Fixed an issue where the Transform job step would display with an error when the actual error was from a child job step.
• Fixed an issue where, when a plan year started in the middle of the month, the Transaction graph would show the entire first month and none of the last month.
• Fixed an issue where, if the Cockpit received logs from one component but not others, none of the logs displayed in the Cockpit.
• Fixed an issue where, for several doctypes, charts could not be added to the Dashboard page.
• Fixed an issue where, when a Manual Job Retry was attempted, some jobs would display as "failed" even though the job had been successfully retried.
• Fixed an issue where the trust date stamp for an SSL server certificate would disappear after a job with an issue was retried and the issue was solved.
• Fixed some formatting issues with job failure notification emails.

CIC Studio Enhancements

The latest release is 5.1.13. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development. This is a Cloud-only release. It is available to some external customers but only cloud customers.

• Customers can now create, define, and deploy Web Service Provider resources in the CIC Integration Studio to support API-based transformations, including visibility in the CIC Cockpit (Job Details page). More information is provided in the Web Services Integration Resources section of Designing in the CIC Studio.

Fixed Issues

• Fixed an issue in which users received an error message during tenant selection when logging into the CIC Studio.
• Fixed an issue with Web Service Consumer calls in which access tokens, when refreshed, would not successfully retry, as they should. 
• Improved several error messages for clarity.
• Fixed an issue where the CIC Studio would prompt the user for login credentials twice.
• Fixed an issue where duplicate update message calls were being posted for EDI x12 Envelopers.
• Resolved a NetSuite NPE issue.

CIC Agent Enhancements

The current release is 1.0.10. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• Added Post-transfer Commands and Scripts.
• Added auto start on reboot support for 'init' based Linux systems. Previously, only 'systemd' based Linux systems were supported.
• Removed Bintray support.
• Custom install directory on Windows now supported.

Fixed Issues

• None for this release.

April 17, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• Added Post-transfer Commands and Scripts.
• Added auto start on reboot support for 'init' based Linux systems. Previously, only 'systemd' based Linux systems were supported.
• Removed Bintray support.
• Custom install directory on Windows now supported.

Fixed Issues

• None for this release.

CIC Studio Enhancements

The current release is 5.1.12. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• Note on Worksheet Binding (matching incoming data to Spreadsheet Schemas) Spreadsheet Schema behavior now supports an alternative to the typical matching of incoming data being received with spreadsheets. The matching, or binding, will still be based on the Worksheet Name field, however, if there is no match, then binding attempts will be by index. This reflects the order: Worksheet Name, then index – with no mixing of the two. This provides better flexibility as Customers don’t have to rely on actual static worksheet names.
  
  
• 8010 standard now supported.

Known Issue

• Using the same Transformation Settings (object) for outbound validation on the inbound transformation causes a Null Pointer Exception

  There’s an issue related to the EDI Validation that can occur if using the same Transformation Setting object to handle both inbound and outbound EDI validation. To fix: either disable validation on the Transformation Setting object, or create a separate Transformation Setting object for inbound with the validation disabled.
  
  Note: This only occurs if Projects that contain Transformation Settings with validation checked have been deployed since the v5.1.12 release.

CIC Agent Enhancements

The current release is 1.0.9. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

In addition, this release contains installers that will replace our agent distribution platform, Bintray, which will be sunsetted soon. Click for more information. For this reason, you must upgrade to version 1.0.7 or later before April 23rd, 2021.

Fixed Issues

• None for this release.

March 20, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

These enhancements and features are now available.

Job Failure Email Notifications

Job Failure Email Notifications, previously available only to self-service users, are now available to Managed-Service and Blended users. These notifications are enabled or disabled on a per-user basis. For information, see Enabling Notifications.

Manual Job Retry

Manual Job Retry has been enhanced to allow multiple jobs to be retried. In addition, the status of jobs being retried is updated in real-time.

Manually Add Partners

This release includes the ability to manually add partners to CIC in addition to having CIC auto-generate partners when initial transactions are received from the partner. 

Logging Enhancements

Log data displayed on the Jobs page now include details from the CIC Agent. This enhancement requires CIC Agent v1.0.8.

Fixed Issues

• None for this release.

CIC Studio Enhancements

The current version remains 5.1.12.

Add the Process number and Error details to tickets for Transformation/BP failures

As part of continued reductions to troubleshooting time and effort, the transformation job process number and error logs can be included in Zendesk tickets. This is done through the Cleo Cockpit Projects (CCP), which will append the process number and error logs to tickets or emails triggered from the inboundErrorCockpit and outboundErrorCockpit Business Processes. Initial configuration is required.

Examples of a ticket and a notification email showing the new information are shown here.

Fixed Issues

• None for this release.

CIC Agent Enhancements

• The current version is 1.0.8.
• This release contains installers that will replace our agent distribution platform, Bintray, which will be sunsetted soon. Click for more information. For this reason, you must upgrade to version 1.0.7 or later before April 23rd, 2021.

Fixed Issues

• None for this release.

 

March 1, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

• None for this release.

Fixed Issues

• None for this release.

CIC Studio Enhancements

• None for this release.

Fixed Issues

• None for this release.

CIC Agent Enhancements

These enhancements and features are now available.

• The current version is 1.0.7.
• This release contains installers that will replace our agent distribution platform, Bintray, which will be sunsetted soon. Click for more information. For this reason, you must upgrade to version 1.0.7 or later before April 23rd, 2021.

Fixed Issues

• None for this release.

February 20, 2021

The following enhancements and fixes are included in this release. Previous release information is provided below.

CIC Cockpit Enhancements 

These enhancements and features are now available.

Reference Tables

You can now create Reference Tables for use during transformation processing, for example, cross-referencing specific parameters, like product ID, inventory attributes, values, and more. In addition, you manage your Reference Tables directly from within the CIC Cockpit.  See Creating a Reference Table and Viewing and Editing Reference Tables in CIC Cockpit.

Fixed Issues

• Fixed an issue in the Jobs UI (CIC Cockpit) where dates were not correctly formatted per the user's locale.
• Fixed an issue where certificates were not trusted for child job steps.
• Fixed an issue where an AS2 endpoint that was created before the availability of HTTP authentication in CIC could not be edited without first setting HTTP Authentication.

CIC Studio Enhancements

These enhancements and features are now available.

• The current version is 5.1.11.
• Support for Reference Tables (see above).

Fixed Issues

• Fixed an issue in which jobs were stuck in progress indefinitely after using the Job Retry button in the CIC Cockpit. 

CIC Agent Enhancements 

These enhancements and features are now available.

• The current version is 1.0.6.
• Timestamps for update events now provided.
• Update shutdown time was increased to improve software update results.
• Various DB Proxy optimizations and bug fixes were made.
• Documentation is available that describes how to set up a CIC Agent with different File Systems/Directories has been made available on Solution Center. This includes CIC Agents running on Windows and Linux operating systems and connecting to different file systems/directories, including iSeries (AS400).

Fixed Issues

• None for this release.

February 8, 2021

The following enhancements and fixes are included in this release.

CIC Cockpit Enhancements

These enhancements and features are now available.

• Job event processing has been optimized to improve situations where a single job has many events.

Fixed Issues

• None for this release.

CIC Studio Enhancements

These enhancements and features are now available.

• None for this release.

Fixed Issues

• None for this release.

CIC Agent Enhancements

These enhancements and features are now available.

• CIC Agent version 1.0.5 now available.

Fixed Issues

• Fixed a memory leak in the CIC Agent related to DBProxy.

January 25, 2021

CIC Cockpit Enhancements

January 11, 2021

CIC Cockpit Enhancements

Trading Partner and Jobs Filtering

Similar to the existing Messages page, the Jobs page and Partner page now allow you to filter data using a custom time range where you can specify "to" and "from" date, time, and time zone.  The ability to specify a time zone is especially useful when users across different time zones need to view the same data. 

Simplified User Onboarding

This enhancement provides consolidated and intuitive control over setting up new users, defining permissions, and providing access to multiple Trading Partners.

CIC Studio Enhancements

SOAP Web Service Consumer

The Web Service Consumer object using the SOAP protocol now supports current Transformation Engine resources (V2 Rulesets and Schemas). This enables CIC to connect to applications through SOAP-based Web Service Integrations and enables SOAP XML to other format data transformation and vice-versa.

From the Studio UI perspective, the Web Service Consumer Wizard gives you the ability to create and define a Web Service Consumer using the SOAP protocol.

Fixes

• Fixed an issue where, when a trading partner sends a rejected functional acknowledgment (997), CIC Cockpit showed the job as failed even though related tickets showed closed status.
• Various fixes for logging, including logging errors instead of throwing exceptions in certain situations.

October 19, 2020

API Visibility

CIC Cockpit now provides end-to-end visibility for API-, application-, and database-based integrations configured in the CIC Studio. The enhanced capabilities around API visibility provide users with unified integration views across B2B and API dataflows. CIC Cockpit automatically generates Endpoints (in view-only mode) for these types of integrations and references these Endpoints on the Job List and Job Details pages.

Job List enhancements

The Job List page now displays a Job for any API, application, or database transaction and shows the state of specific Job interactions on Business Processes (BP) executed in the Integration Engine.

See Working with Jobs.

Job Details enhancements

The Job Details page now displays a Job for any API, application, or database transaction.  For these types of transactions, Job Details include Connection Numbers that link to top-level Business Process (BP) execution and EDI messages for the Transformation Endpoint (and any child Job steps, if available).

For API transactions, Job Details include the API query and path parameter values, all API invocations, and API request and response payloads.

See Working with Jobs.

Important Studio Update Note for certain Application Connectors

In order to take advantage of the end-to-end visibility for some Application Connectors built in previous Studio versions, an update to v5.1.4 or higher will be required. This applies to the Amazon Marketplace (AMP), Salesforce, and NetSuite Application Connectors.  Take these steps:

• Update CIC Studio to v5.1.4 or higher.
• Update the Connector Project using the Cloud Connector Update option in the Studio.
• Re-deploy all related Projects. 

CIC Cockpit Enhancements

• The Activity > Messages page Tile and Grid views now display updated icons for EDI messages.
• The work flow for managing access to partner data for Normal users has been refactored for better usability. See Managing Users.

Fixes

• Fixed an issue where the wrong icon was displayed in Transformation Job step when no doc type is matched.
• Fixed an issue where job status for a failed job might be displayed as SUCCESS.

September 19, 2020

CIC Cockpit Enhancements

• The CIC Cockpit UI has been refactored with respect to Partner Activity and user access to Partner data. 
  • Partner activity now displays on the Activity > Partners page instead of Network > Partners page. See Viewing Partner Activity.
  • Network > Partners page now displays a list of your partners by default. From this page, you can edit partner names (for the CIC UI only) and control which of your users have access to a partner’s data. See Controlling User Access to your Partners' Data.
• CIC now offers Scheduled Reports that use saved filtering criteria from the Activity page to generate reports that can be sent to registered CIC users. See Managing Scheduled Reports.
• Users can now sign up to receive Notifications when certain event types occur. Use your user profile to enable notifications for certain events and receive notifications by way of the email address associated with your user profile. See Enabling Notifications for Self-Service CIC Users.

CIC Studio Enhancements

• CIC Studio now provides the Microsoft Dynamics 365 SCM connector that lets you build integrations to connect and integrate data into this popular backoffice system. The new CIC Connector supports both cloud and on-premise versions of Microsoft Dynamics 365 SCM application. See Connector Overview - Microsoft Dynamics 365.
• The Schedules view, which had been removed from the previous Studio version, is now available in the Admin Console Perspective. This view provides a calendar view showing all deployed Process Schedules on a yearly, monthly, weekly, or daily basis. Users can also see a list of scheduled processes. This works in conjunction with the Process Schedule object, which allows you to assign a specific Business Process and determine when and how often it will execute. See Schedules View.
• Users can now change the time zone in the Schedule view. This allows coordination between the time zone where the actual Process Schedule deployment might occur and the design-time default time zone. 

Fixes

• Fixed an issue with time-based filtering in Messages Tile view. 
• Fixed an issue in Messages Tile view and List view where, for tiles or list entries with the same message ID displayed adjacent to each other, trading partner IDs were not always updated properly.
• Fixed an issue where a duplicate key violation was thrown when updating FA information.
• Fixed an issue in File Adapters (move, copy, delete) that now reacts correctly to blank file names. 
• Fixed an issue with the Email Endpoint where a Class Cast Exception would show in the job log when there was a PGP signature mismatch.
• A job is now created if a user logging into Cleo Portal presents an invalid password or if Cleo Portal is not enabled for the user.  A job is also now created when attempting to upload to Cleo Portal a file that is rejected because of the file name/type.

August 15, 2020

CIC Cockpit Enhancements

• CIC object naming infrastructure has been enhanced to help ensure object name uniqueness.
• The Data Flow and File System Endpoint pages have been enhanced to include more complete and comprehensive messaging when remote directory and file browsing fails.

CIC Engine Enhancements

• Logging has been enhanced to allow different levels of detail for different areas of the platform and to include certain failed jobs that will not succeed even if retried.

Fixes

• Fixed an issue where an Email endpoint could return a 400 error when not enabled as Inbound or Outbound. 
• Fixed an issue where the "start over" link would sometimes not route the user back to the login page correctly.
• Fixed an issue where jobs with multiple issues would display the incorrect issue icon.
• Corrected navigation breadcrumb styling.
• Fixed an issue where tooltips were not displaying correctly on the Dashboards page.
• Replaced the term “Cleo Agent” with “CIC Agent”.
• Corrected styling and formatting on the Data Flow and File System Endpoint pages, including the remote browse pages.
• Fixed an issue with a missing text input field when importing a PGP key. 
• Fixed an issue where pressing Save might cause a duplicate key violation error.
• Fixed an issue where filtering for Issues on the Jobs page might return some successful Jobs.
• Fixed an issue where clicking on a transformation or child step on the Jobs Detail page would sometimes display the incorrect information on the Message Detail page.

July 28, 2020

New and enhanced features

CIC Studio

CIC Studio is the desktop extension of CIC - Cloud Edition that allows you to design, build, optimize, and deploy business process orchestrations, maps, and integrations. 

• Users can now download CIC Studio from the Integrations > Studio Download screen.
• Users can now restart the CIC Integration Engine from the Admin > Systems screen.

CIC Cockpit

• For self-service implementations, users are now able to update issue resolution status themselves through CIC Cockpit. 
• Issue resolution status icons were added for Messages and Jobs. 
• Live Job progress was removed from the Data Flow configuration page. For Job status information, go to the Activity > Jobs page. 
• The user can view the certificate used by an endpoint in a job and decide whether or not to trust it for future Jobs. This is commonly supported in a scenario where a Job may fail due to an untrusted certificate.
• A more durable, scalable architecture for Job processing has been implemented. Benefits include:
  • More detailed insight into Job status. 
  • More detailed Jobs information, with improvements to end-to-end visibility and troubleshooting.
• The CIC Studio Connection Number is now included in Job details to link Jobs to CIC Studio Auditor logs.

CIC Agent

• The CIC Cockpit can now determine whether an Access Point is active, not responding, or down. This enables better troubleshooting of CIC Agent issues and allows users to track the real-time status of Access Points directly in the CIC Cockpit via CIC Agent.

CIC Engine

• CIC now creates failed jobs for more inbound issues, for example, when the AS2-To/From header combination is not found or there is an FTP/SFTP user pre-upload/download issue.
• CIC now supports using native PGP private and public keys and SSH private keys directly instead of using keys wrapped in certificates. CIC also allows you to import PKCS#1, PKCS#8, OpenSSH key types.
• CIC Protocol Engine has been updated resulting in improvements in logging and general performance.

Security updates

• Removed product name and version from FTP server SYST response.

Fixes

• Fixed SSH FTP server issue related to open directories in a user session under load.
• Fixed loading spinner issue following a file download in Cleo Portal running in Firefox.
• Fixed issue with Portal "Forgot your password" reset option.
• Fixed an issue to ensure a failed job is always created when there are invalid commands in a dataflow.
• Fixed SFTP server response that could be misinterpreted as an error condition when a file or directory does not exist.
• Made the Message screen download button more reliable when filtering is applied.

 May 16, 2020

• Added support for EMAIL endpoint type.
• Enabled file download link once CIC receives a file.
• Fixed polling issue for (s)ftp data flows.
• Fixed CIC Agent reset so that an agent can be activated again after an associated access point is deleted.
• Removed certificate dependency for CIC-hosted Agent-to-Chassis authentication.
• Removed intermediate file transfer progress.
• Fixed issue with Agent update unable to connect to installer repository.
• Handle empty source directory job display.
• CIC-hosted Agent deployment improvements.
• Message Details screen and Job Details screen updated with a Comments section for self-service tickets.
• New Issues are now created for message failure in the Transform Step and for failure in jobs after the Transform step. 
• New global settings API available to CIC Studio.

Jan 29, 2020

Here’s what’s new and improved: 

• Improved user ability to view activity data on your system.
• Display MDN receipt content
• More meaningful details about jobs
• CSS and HTML updates to fix style issues in general and to add keyboard support to the Activity > Dashboard page.
• General improvements to Activity > Messages and Activity > Dashboard page. 
• Activity > Integrations page renamed to Activity > Jobs to better reflect the data displayed.
• Optimized of column space and column properties on the Network > Partner > User Access page and Activity > Jobs page. 
• User role validation for trading partners when users are saved.

October 19, 2019

• When a message is selected in the Message Details view, the selected message’s messageID and date are now shown instead of those of the parent message.
• Fixed an issue on the SAML Configuration and Tenant Details pages that could have affected login with SAML.
• Added security headers to API and static website responses.
• Updated dependencies to eliminate known security vulnerabilities.

September 23, 2019

• Messages page filtering
• New Activity chart
• Support local currency, date, string, and numeric data types.
• Deeper unified branding capabilities
• Improved access and permissions control