These release notes describe new features, known issues, and other information related to the current CIC release.

July 17, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Trading Partner Management Enhancements

The Trading Partner UI has been enhanced to allow centralized access to data for a single partner directly from the Network > Partner page. Drilling into a single partner's data now allows you to work with Endpoints and Users related to that partner. See Working with your list of Partners.

S3 Cross-Account Access

The CIC S3 Connector now supports cross-account access. You can configure your S3 connector to share resources in one account with users in a different account without needing to create individual IAM users in each account. See S3 Endpoint.

CIC Notification

The template used for CIC email notifications has been enhanced to include custom branding elements specified within the CIC Branding screens. See Branding the look and feel of CIC.

Other Enhancements

Added TLS 1.3 support to trading partner file exchanges.

Fixed Issues

• Fixed an issue where tenants were incorrectly created with CIC as the ticketing system instead of Zendesk.
• Fixed an issue where the Save button on the My Profile > General tab would not save entered values properly.
• Fixed an issue where API Consumer Request URLs were not properly displayed in the Cockpit Job log.
• Fixed an issue where API requests that are reprocessed would lose any Message Life Cycle/Job association.
• Fixed an issue where the timestamp for the job step between the Transformation Endpoint and the destination Endpoint would sometimes be displayed in the CIC Cockpit as "Unavailable".
• Fixed an issue where the status for a given Access Point might not be accurate or consistent between two users in different time zones.

CIC Studio/Engine Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Note: For those updating to this current version, it is recommended to update the B2Biaas Project, which is part of the CIC Cockpit Projects (CCP). These are Projects that allow for certain data to display in the Cockpit.   

Amazon Connector Enhancement

The CIC Amazon Connector further expands Fulfillment by Amazon (FBA) support along with multi-channel fulfillment APIs. See Connector Overview - Amazon Marketplace (AMP).

NetSuite Connector Enhancement

The CIC NetSuite Connector has been enhanced to support the latest WSDL version allowing you to streamline business processes running across NetSuite, including Order-to-Cash. See Connector Overview - NetSuite.

Fixed Issues

• Fixed an issue where the CIC Engine was creating and displaying multiple copies of certain Message tiles.
• Updated documentation for setting up the Database Monitor for iSeries databases, DB2, and DB400.
   

CIC Agent Enhancements

The current release is 1.0.12. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

June 19, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Certificate Expiration Notifications

CIC now supports email notifications when certificates have expired or are about to expire. Users can subscribe to notifications from their My Profile page. Once configured, CIC sends notifications to the email account associated with the user. See Enabling Notifications.

Note: By default, notification for expired certs is set to ON and notification for certs about to expire is set to OFF.

Trading Partner UI Enhancements

The Trading Partner UI has been enhanced to allow access to data for a single partner directly from the Network > Partner page. Drilling into a single partner's data allows you to view Activity Dashboard charts focused on the selected Partner and to update the Partner's profile. See Working with your list of Partners.

In addition, you can now delete Trading Partners directly from the Trading Partner list page. When you do so, the deleted Trading Partner's data is still accounted for in aggregate data and is displayed but greyed-out in the Messages pages. 

Azure Blob Connector

CIC now supports Azure Blob as a source or destination Endpoint for ecosystem integrations. Like other Endpoint types, Azure Blob Endpoints are defined within CIC while the actual data source resides outside of CIC. For reference information about Azure Blob Endpoints, see Azure Blob Endpoint.

Fixed Issues

• Fixed an issue where some messages and raw data were not visible in CIC Cockpit.
• Fixed an issue where FAs were being incorrectly attached to messages and accepted.
• Fixed an issue where using disabled endpoints and data flows would result in an attempt to create a Zendesk ticket.
• Fixed an issue where some jobs would get stuck in "in progress" status.
• Fixed an issue where using an invalid macro in custom data flow commands would cause jobs to be stuck in progress.
• Fixed an issue where some systems configured for CIC ticketing were fetching data from Zendesk.

CIC Studio/Engine Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Note: For those updating to this current version, it is recommended to update the B2Biaas Project, which is part of the CIC Cockpit Projects (CCP). These are Projects that allow for certain data to display in the Cockpit.    

Fixed Issues

• Fixed an issue where double-byte characters were not being tracked properly for position tracking in a cache.

CIC Agent Enhancements

The current release is 1.0.11. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixed Issues

• Fixed a Customer Database connectivity issue. 

May 22, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

API Visibility in Job Details

As part of improved visibility for API and EDI integrations, the CIC Cockpit Jobs Details page now displays job details for API-driven integration (Business Process execution). Previously there was no visibility for Provider APIs. Customers would process orders via an API, but had no visibility as to whether they reached their backend systems. Now the Web Service Provider generates a Provider Endpoint (once deployed) and provides job details. (just like Consumer). This coincides with the ability to now create, define, and deploy Web Service Provider resources in the CIC Studio as part of API integration. 

New CIC Connector for Amazon S3

CIC now supports Amazon S3 as a source or destination Endpoint for ecosystem integrations. Like other Endpoint types, S3 Endpoints are defined within CIC while the actual data source resides outside of CIC. For reference information about S3 Endpoints, see S3 Endpoint.

Post-transfer Commands and Scripts

Data flows now support executing post-transfer commands and scripts for File System endpoints. Command output log data is included with the CIC log. See Working with Data Flows for more information.

Manual Retry Audit Trail

CIC now provides you with Job retry audit trail data that details who and how many times a Job is reprocessed. See "Retry" in Working With Jobs 

Fixed Issues

• Fixed an issue where an excess number of job failure tickets were created.
• Fixed an issue where the Transform job step would display with an error when the actual error was from a child job step.
• Fixed an issue where, when a plan year started in the middle of the month, the Transaction graph would show the entire first month and none of the last month.
• Fixed an issue where, if the Cockpit received logs from one component but not others, none of the logs displayed in the Cockpit.
• Fixed an issue where, for several doctypes, charts could not be added to the Dashboard page.
• Fixed an issue where, when a Manual Job Retry was attempted, some jobs would display as "failed" even though the job had been successfully retried.
• Fixed an issue where the trust date stamp for an SSL server certificate would disappear after a job with an issue was retried and the issue was solved.
• Fixed some formatting issues with job failure notification emails.

CIC Studio Enhancements

The latest release is 5.1.13. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development. This is a Cloud-only release. It is available to some external customers but only cloud customers.

• Customers can now create, define, and deploy Web Service Provider resources in the CIC Integration Studio to support API-based transformations, including visibility in the CIC Cockpit (Job Details page). More information is provided in the Web Services Integration Resources section of Designing in the CIC Studio.

Fixed Issues

• Fixed an issue in which users received an error message during tenant selection when logging into the CIC Studio.
• Fixed an issue with Web Service Consumer calls in which access tokens, when refreshed, would not successfully retry, as they should. 
• Improved several error messages for clarity.
• Fixed an issue where the CIC Studio would prompt the user for login credentials twice.
• Fixed an issue where duplicate update message calls were being posted for EDI x12 Envelopers.
• Resolved a NetSuite NPE issue.

CIC Agent Enhancements

The current release is 1.0.10. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixed Issues

• None for this release.

April 17, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

Fixed Issues

• None for this release.

CIC Studio Enhancements

The current release is 5.1.12. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

• Note on Worksheet Binding (matching incoming data to Spreadsheet Schemas) Spreadsheet Schema behavior now supports an alternative to the typical matching of incoming data being received with spreadsheets. The matching, or binding, will still be based on the Worksheet Name field, however, if there is no match, then binding attempts will be by index. This reflects the order: Worksheet Name, then index – with no mixing of the two. This provides better flexibility as Customers don’t have to rely on actual static worksheet names.
  
  
• 8010 standard now supported.

Known Issue

• Using the same Transformation Settings (object) for outbound validation on the inbound transformation causes a Null Pointer Exception

  There’s an issue related to the EDI Validation that can occur if using the same Transformation Setting object to handle both inbound and outbound EDI validation. To fix: either disable validation on the Transformation Setting object, or create a separate Transformation Setting object for inbound with the validation disabled.
  
  Note: This only occurs if Projects that contain Transformation Settings with validation checked have been deployed since the v5.1.12 release.

CIC Agent Enhancements

The current release is 1.0.9. This release contains general enhancements and improvements, including infrastructure updates put in place to support future capabilities and development.

In addition, this release contains installers that will replace our agent distribution platform, Bintray, which will be sunsetted soon. Click for more information. For this reason, you must upgrade to version 1.0.7 or later before April 23rd, 2021.

Fixed Issues

• None for this release.

March 20, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

These enhancements and features are now available.

Job Failure Email Notifications

Job Failure Email Notifications, previously available only to self-service users, are now available to Managed-Service and Blended users. These notifications are enabled or disabled on a per-user basis. For information, see Enabling Notifications.

Manual Job Retry

Manual Job Retry has been enhanced to allow multiple jobs to be retried. In addition, the status of jobs being retried is updated in real-time.

Manually Add Partners

This release includes the ability to manually add partners to CIC in addition to having CIC auto-generate partners when initial transactions are received from the partner. 

Logging Enhancements

Log data displayed on the Jobs page now include details from the CIC Agent. This enhancement requires CIC Agent v1.0.8.

Fixed Issues

• None for this release.

CIC Studio Enhancements

The current version remains 5.1.12.

Add the Process number and Error details to tickets for Transformation/BP failures

As part of continued reductions to troubleshooting time and effort, the transformation job process number and error logs can be included in Zendesk tickets. This is done through the Cleo Cockpit Projects (CCP), which will append the process number and error logs to tickets or emails triggered from the inboundErrorCockpit and outboundErrorCockpit Business Processes. Initial configuration is required.

Examples of a ticket and a notification email showing the new information are shown here.

Fixed Issues

• None for this release.

CIC Agent Enhancements

• The current version is 1.0.8.
• This release contains installers that will replace our agent distribution platform, Bintray, which will be sunsetted soon. Click for more information. For this reason, you must upgrade to version 1.0.7 or later before April 23rd, 2021.

Fixed Issues

• None for this release.

March 1, 2021

The following enhancements and fixes are included in this release. 

CIC Cockpit Enhancements

• None for this release.

Fixed Issues

• None for this release.

CIC Studio Enhancements

• None for this release.

Fixed Issues

• None for this release.

CIC Agent Enhancements

These enhancements and features are now available.

• The current version is 1.0.7.
• This release contains installers that will replace our agent distribution platform, Bintray, which will be sunsetted soon. Click for more information. For this reason, you must upgrade to version 1.0.7 or later before April 23rd, 2021.

Fixed Issues

• None for this release.

February 20, 2021

The following enhancements and fixes are included in this release. Previous release information is provided below.

CIC Cockpit Enhancements 

These enhancements and features are now available.

Reference Tables

You can now create Reference Tables for use during transformation processing, for example, cross-referencing specific parameters, like product ID, inventory attributes, values, and more. In addition, you manage your Reference Tables directly from within the CIC Cockpit.  See Creating a Reference Table and Viewing and Editing Reference Tables in CIC Cockpit.

Fixed Issues

• Fixed an issue in the Jobs UI (CIC Cockpit) where dates were not correctly formatted per the user's locale.
• Fixed an issue where certificates were not trusted for child job steps.
• Fixed an issue where an AS2 endpoint that was created before the availability of HTTP authentication in CIC could not be edited without first setting HTTP Authentication.

CIC Studio Enhancements

These enhancements and features are now available.

• The current version is 5.1.11.
• Support for Reference Tables (see above).

Fixed Issues

• Fixed an issue in which jobs were stuck in progress indefinitely after using the Job Retry button in the CIC Cockpit. 

CIC Agent Enhancements 

These enhancements and features are now available.

• The current version is 1.0.6.
• Timestamps for update events now provided.
• Update shutdown time was increased to improve software update results.
• Various DB Proxy optimizations and bug fixes were made.
• Documentation is available that describes how to set up a CIC Agent with different File Systems/Directories has been made available on Solution Center. This includes CIC Agents running on Windows and Linux operating systems and connecting to different file systems/directories, including iSeries (AS400).

Fixed Issues

• None for this release.

February 8, 2021

The following enhancements and fixes are included in this release.

CIC Cockpit Enhancements

These enhancements and features are now available.

• Job event processing has been optimized to improve situations where a single job has many events.

Fixed Issues

• None for this release.

CIC Studio Enhancements

These enhancements and features are now available.

• None for this release.

Fixed Issues

• None for this release.

CIC Agent Enhancements

These enhancements and features are now available.

• CIC Agent version 1.0.5 now available.

Fixed Issues

• Fixed a memory leak in the CIC Agent related to DBProxy.

January 25, 2021

CIC Cockpit Enhancements

January 11, 2021

CIC Cockpit Enhancements

Trading Partner and Jobs Filtering

Similar to the existing Messages page, the Jobs page and Partner page now allow you to filter data using a custom time range where you can specify "to" and "from" date, time, and time zone.  The ability to specify a time zone is especially useful when users across different time zones need to view the same data. 

Simplified User Onboarding

This enhancement provides consolidated and intuitive control over setting up new users, defining permissions, and providing access to multiple Trading Partners.

CIC Studio Enhancements

SOAP Web Service Consumer

The Web Service Consumer object using the SOAP protocol now supports current Transformation Engine resources (V2 Rulesets and Schemas). This enables CIC to connect to applications through SOAP-based Web Service Integrations and enables SOAP XML to other format data transformation and vice-versa.

From the Studio UI perspective, the Web Service Consumer Wizard gives you the ability to create and define a Web Service Consumer using the SOAP protocol.

Fixes

• Fixed an issue where, when a trading partner sends a rejected functional acknowledgment (997), CIC Cockpit showed the job as failed even though related tickets showed closed status.
• Various fixes for logging, including logging errors instead of throwing exceptions in certain situations.

October 19, 2020

API Visibility

CIC Cockpit now provides end-to-end visibility for API-, application-, and database-based integrations configured in the CIC Studio. The enhanced capabilities around API visibility provide users with unified integration views across B2B and API dataflows. CIC Cockpit automatically generates Endpoints (in view-only mode) for these types of integrations and references these Endpoints on the Job List and Job Details pages.

Job List enhancements

The Job List page now displays a Job for any API, application, or database transaction and shows the state of specific Job interactions on Business Processes (BP) executed in the Integration Engine.

See Working with Jobs.

Job Details enhancements

The Job Details page now displays a Job for any API, application, or database transaction.  For these types of transactions, Job Details include Connection Numbers that link to top-level Business Process (BP) execution and EDI messages for the Transformation Endpoint (and any child Job steps, if available).

For API transactions, Job Details include the API query and path parameter values, all API invocations, and API request and response payloads.

See Working with Jobs.

Important Studio Update Note for certain Application Connectors

In order to take advantage of the end-to-end visibility for some Application Connectors built in previous Studio versions, an update to v5.1.4 or higher will be required. This applies to the Amazon Marketplace (AMP), Salesforce, and NetSuite Application Connectors.  Take these steps:

• Update CIC Studio to v5.1.4 or higher.
• Update the Connector Project using the Cloud Connector Update option in the Studio.
• Re-deploy all related Projects. 

CIC Cockpit Enhancements

• The Activity > Messages page Tile and Grid views now display updated icons for EDI messages.
• The work flow for managing access to partner data for Normal users has been refactored for better usability. See Managing Users.

Fixes

• Fixed an issue where the wrong icon was displayed in Transformation Job step when no doc type is matched.
• Fixed an issue where job status for a failed job might be displayed as SUCCESS.

September 19, 2020

CIC Cockpit Enhancements

• The CIC Cockpit UI has been refactored with respect to Partner Activity and user access to Partner data. 
  • Partner activity now displays on the Activity > Partners page instead of Network > Partners page. See Viewing Partner Activity.
  • Network > Partners page now displays a list of your partners by default. From this page, you can edit partner names (for the CIC UI only) and control which of your users have access to a partner’s data. See Controlling User Access to your Partners' Data.
• CIC now offers Scheduled Reports that use saved filtering criteria from the Activity page to generate reports that can be sent to registered CIC users. See Managing Scheduled Reports.
• Users can now sign up to receive Notifications when certain event types occur. Use your user profile to enable notifications for certain events and receive notifications by way of the email address associated with your user profile. See Enabling Notifications for Self-Service CIC Users.

CIC Studio Enhancements

• CIC Studio now provides the Microsoft Dynamics 365 SCM connector that lets you build integrations to connect and integrate data into this popular backoffice system. The new CIC Connector supports both cloud and on-premise versions of Microsoft Dynamics 365 SCM application. See Connector Overview - Microsoft Dynamics 365.
• The Schedules view, which had been removed from the previous Studio version, is now available in the Admin Console Perspective. This view provides a calendar view showing all deployed Process Schedules on a yearly, monthly, weekly, or daily basis. Users can also see a list of scheduled processes. This works in conjunction with the Process Schedule object, which allows you to assign a specific Business Process and determine when and how often it will execute. See Schedules View.
• Users can now change the time zone in the Schedule view. This allows coordination between the time zone where the actual Process Schedule deployment might occur and the design-time default time zone. 

Fixes

• Fixed an issue with time-based filtering in Messages Tile view. 
• Fixed an issue in Messages Tile view and List view where, for tiles or list entries with the same message ID displayed adjacent to each other, trading partner IDs were not always updated properly.
• Fixed an issue where a duplicate key violation was thrown when updating FA information.
• Fixed an issue in File Adapters (move, copy, delete) that now reacts correctly to blank file names. 
• Fixed an issue with the Email Endpoint where a Class Cast Exception would show in the job log when there was a PGP signature mismatch.
• A job is now created if a user logging into Cleo Portal presents an invalid password or if Cleo Portal is not enabled for the user.  A job is also now created when attempting to upload to Cleo Portal a file that is rejected because of the file name/type.

August 15, 2020

CIC Cockpit Enhancements

• CIC object naming infrastructure has been enhanced to help ensure object name uniqueness.
• The Data Flow and File System Endpoint pages have been enhanced to include more complete and comprehensive messaging when remote directory and file browsing fails.

CIC Engine Enhancements

• Logging has been enhanced to allow different levels of detail for different areas of the platform and to include certain failed jobs that will not succeed even if retried.

Fixes

• Fixed an issue where an Email endpoint could return a 400 error when not enabled as Inbound or Outbound. 
• Fixed an issue where the "start over" link would sometimes not route the user back to the login page correctly.
• Fixed an issue where jobs with multiple issues would display the incorrect issue icon.
• Corrected navigation breadcrumb styling.
• Fixed an issue where tooltips were not displaying correctly on the Dashboards page.
• Replaced the term “Cleo Agent” with “CIC Agent”.
• Corrected styling and formatting on the Data Flow and File System Endpoint pages, including the remote browse pages.
• Fixed an issue with a missing text input field when importing a PGP key. 
• Fixed an issue where pressing Save might cause a duplicate key violation error.
• Fixed an issue where filtering for Issues on the Jobs page might return some successful Jobs.
• Fixed an issue where clicking on a transformation or child step on the Jobs Detail page would sometimes display the incorrect information on the Message Detail page.

July 28, 2020

New and enhanced features

CIC Studio

CIC Studio is the desktop extension of CIC - Cloud Edition that allows you to design, build, optimize, and deploy business process orchestrations, maps, and integrations. 

• Users can now download CIC Studio from the Integrations > Studio Download screen.
• Users can now restart the CIC Integration Engine from the Admin > Systems screen.

CIC Cockpit

• For self-service implementations, users are now able to update issue resolution status themselves through CIC Cockpit. 
• Issue resolution status icons were added for Messages and Jobs. 
• Live Job progress was removed from the Data Flow configuration page. For Job status information, go to the Activity > Jobs page. 
• The user can view the certificate used by an endpoint in a job and decide whether or not to trust it for future Jobs. This is commonly supported in a scenario where a Job may fail due to an untrusted certificate.
• A more durable, scalable architecture for Job processing has been implemented. Benefits include:
  • More detailed insight into Job status. 
  • More detailed Jobs information, with improvements to end-to-end visibility and troubleshooting.
• The CIC Studio Connection Number is now included in Job details to link Jobs to CIC Studio Auditor logs.

CIC Agent

• The CIC Cockpit can now determine whether an Access Point is active, not responding, or down. This enables better troubleshooting of CIC Agent issues and allows users to track the real-time status of Access Points directly in the CIC Cockpit via CIC Agent.

CIC Engine

• CIC now creates failed jobs for more inbound issues, for example, when the AS2-To/From header combination is not found or there is an FTP/SFTP user pre-upload/download issue.
• CIC now supports using native PGP private and public keys and SSH private keys directly instead of using keys wrapped in certificates. CIC also allows you to import PKCS#1, PKCS#8, OpenSSH key types.
• CIC Protocol Engine has been updated resulting in improvements in logging and general performance.

Security updates

• Removed product name and version from FTP server SYST response.

Fixes

• Fixed SSH FTP server issue related to open directories in a user session under load.
• Fixed loading spinner issue following a file download in Cleo Portal running in Firefox.
• Fixed issue with Portal "Forgot your password" reset option.
• Fixed an issue to ensure a failed job is always created when there are invalid commands in a dataflow.
• Fixed SFTP server response that could be misinterpreted as an error condition when a file or directory does not exist.
• Made the Message screen download button more reliable when filtering is applied.

 May 16, 2020

• Added support for EMAIL endpoint type.
• Enabled file download link once CIC receives a file.
• Fixed polling issue for (s)ftp data flows.
• Fixed CIC Agent reset so that an agent can be activated again after an associated access point is deleted.
• Removed certificate dependency for CIC-hosted Agent-to-Chassis authentication.
• Removed intermediate file transfer progress.
• Fixed issue with Agent update unable to connect to installer repository.
• Handle empty source directory job display.
• CIC-hosted Agent deployment improvements.
• Message Details screen and Job Details screen updated with a Comments section for self-service tickets.
• New Issues are now created for message failure in the Transform Step and for failure in jobs after the Transform step. 
• New global settings API available to CIC Studio.

Jan 29, 2020

Here’s what’s new and improved: 

• Improved user ability to view activity data on your system.
• Display MDN receipt content
• More meaningful details about jobs
• CSS and HTML updates to fix style issues in general and to add keyboard support to the Activity > Dashboard page.
• General improvements to Activity > Messages and Activity > Dashboard page. 
• Activity > Integrations page renamed to Activity > Jobs to better reflect the data displayed.
• Optimized of column space and column properties on the Network > Partner > User Access page and Activity > Jobs page. 
• User role validation for trading partners when users are saved.

October 19, 2019

• When a message is selected in the Message Details view, the selected message’s messageID and date are now shown instead of those of the parent message.
• Fixed an issue on the SAML Configuration and Tenant Details pages that could have affected login with SAML.
• Added security headers to API and static website responses.
• Updated dependencies to eliminate known security vulnerabilities.

September 23, 2019

• Messages page filtering
• New Activity chart
• Support local currency, date, string, and numeric data types.
• Deeper unified branding capabilities
• Improved access and permissions control